2024-07-12 13:20 UTC We discovered a problem with Mysql extractor with custom queries, this issue caused PK to be deleted in tables.
The problem has probably occurred since 09:50 UTC.
Update 13:28 UTC We found out that since 09:55 UTC the problem is also related to the Snowflake extractor.
Update 14:08 UTC We found that the mentioned problem started to appear from
09:50 UTC and for the
mysql extractor the problem persisted until
12:50 UTC, in the case of the
snowflake extractor until
13:30 UTC.
In case you do not use custom query, mysql extractor or snowflake extractor this problem does not apply to you.
If you are using
custom query and the job ended with an error at the
incriminated time or next job ended with an error,
in order fix your data you need to switch the extractor to
full load and run the job again and contact support.
We are not experiencing any further problems and apologise for the inconvenience.