We are currently investigating issues when creating new Pay As You Go projects on https://connection.us-east4.gcp.keboola.com/.
UPDATE 08:13 UTC: The issue was resolved, Pay As You Go sign ups are now fully operational.
We would like to inform you about the planned maintenance of all Keboola stacks hosted on Azure.
During the database upgrades there will be a short service outage on all Azure stacks, including all single-tenant stacks and Azure North Europe multi-tenant stack (connection.north-europe.azure.keboola.com). This will take place on Saturday, September 20, 2025 between 05:50 and 06:30 UTC.
Effects of the Maintenance
During the above period, services will be scaled down and the processing of jobs may be delayed. For a very brief period (at around 06:00 UTC) the service will be unavailable for up to 10 minutes and APIs may respond with a 500 error code. After that, all services will scale up and start processing all jobs. No running jobs, data apps, or workspaces will be affected. Delayed scheduled flows and queued jobs will resume after the maintenance is completed.
Detailed Schedule
- 05:50–06:00 UTC: processing of new jobs stops.
- 06:00–06:15 UTC: service enhancement period.
- 06:15 UTC: processing of jobs resumes.
We're investigating an outage in Project Consumption dashboard on connection.us-east4.gcp.keboola.com stack.
UPDATE 07:10 UTC: Project Consumption and Organization Usage dashboards are back online.
We're sorry for this inconvenience.
The announced partial maintenance has just started. The platform has been scaled down and is no longer accepting new jobs. We expect a brief downtime in 10 minutes, around 06:00 UTC. We will update this post with the progress of the partial maintenance.
Update 06:00 UTC: The announced partial maintenance is ongoing, and we are expecting downtime to begin any minute now. We will continue to update this post as the maintenance progresses.
Update 06:10 UTC: The maintenance has been completed, and all services have been scaled back up. The platform is fully operational, and jobs are now being processed as usual. All delayed jobs will be processed shortly. Thank you for your patience.
We would like to inform you about the planned maintenance of all Keboola stacks hosted on Azure.
During the database upgrades there will be a short service outage on all Azure stacks, including all single-tenant stacks and Azure North Europe multi-tenant stack (connection.north-europe.azure.keboola.com). This will take place on Saturday, August 16, 2025 between 05:50 and 06:30 UTC.
Effects of the Maintenance
During the above period, services will be scaled down and the processing of jobs may be delayed. For a very brief period (at around 06:00 UTC) the service will be unavailable for up to 10 minutes and APIs may respond with a 500 error code. After that, all services will scale up and start processing all jobs. No running jobs, data apps, or workspaces will be affected. Delayed scheduled flows and queued jobs will resume after the maintenance is completed.
Detailed Schedule
- 05:50–06:00 UTC: processing of new jobs stops.
- 06:00–06:15 UTC: service enhancement period.
- 06:15 UTC: processing of jobs resumes.
The announced partial maintenance has just started. The platform has been scaled down and is no longer accepting new jobs. We expect a brief downtime in 15 minutes, around 06:00 UTC. We will update this post with the progress of the partial maintenance.
Update 06:00 UTC: The announced partial maintenance is ongoing, and we are expecting downtime to begin any minute now. We will continue to update this post as the maintenance progresses.
Update 06:10 UTC: The maintenance has been completed, and all services have been scaled back up. The platform is fully operational, and jobs are now being processed as usual. All delayed jobs will be processed shortly. Thank you for your patience.
We would like to inform you about the planned maintenance of all Keboola stacks hosted on Azure.
During the database upgrades there will be a short service outage on all Azure stacks, including all single-tenant stacks and Azure North Europe multi-tenant stack (connection.north-europe.azure.keboola.com). This will take place on Saturday, June 21, 2025 between 05:30 and 06:30 UTC.
Effects of the Maintenance
During the above period, services will be scaled down and the processing of jobs may be delayed. For a very brief period (at around 06:00 UTC) the service will be unavailable for up to 10 minutes and APIs may respond with a 500 error code. After that, all services will scale up and start processing all jobs. No running jobs, data apps, or workspaces will be affected. Delayed scheduled flows and queued jobs will resume after the maintenance is completed.
Detailed Schedule
- 05:30–06:00 UTC: processing of new jobs stops.
- 06:00–06:15 UTC: service enhancement period.
- 06:15 UTC: processing of jobs resumes.
Since May 13, 20:00 UTC, we have been seeing intermittent delays when performing service management operations on Azure Storage accounts hosted in the West Europe region. Storage availability and data-processing workflows remain fully operational; however, you may notice jobs delays.
Azure’s latest update (not publicly available):
Current Status: Our monitoring shows that our mitigation strategy has worked and less than 5 % of the traffic is impacted at this stage; most customer impact should be mitigated at this stage. We continue to monitor our infrastructure and expect to see the delays decrease over the next few hours.
We will update this post as new information becomes available. If you have any questions or concerns, please reach out to our support team.
Update May 16, 08:00 UTC: Azure's latest update (not publicly available):
Service restored, and customer impact mitigated.
We can confirm the issue is resolved with our findings.
We are sorry for this inconvenience.
We would like to inform you about the planned maintenance of all Keboola stacks hosted on GCP.
During the database upgrades there will be a short service outage on all GCP stacks, including all single-tenant stacks and GCP US and EU multi-tenant stacks (connection.us-east4.gcp.keboola.com, connection.europe-west3.gcp.keboola.com). This will take place on Saturday, May 24, 2025 between 05:30 and 06:30 UTC.
Effects of the Maintenance
During the above period, services will be scaled down and the processing of jobs may be delayed. For a very brief period (at around 06:00 UTC) the service will be unavailable for up to 10 minutes and APIs may respond with a 500 error code. After that, all services will scale up and start processing all jobs. No running jobs, data apps, or workspaces will be affected. Delayed scheduled flows and queued jobs will resume after the maintenance is completed.
Detailed Schedule
- 05:30–06:00 UTC: processing of new jobs stops.
- 06:00–06:15 UTC: service enhancement period.
- 06:15 UTC: processing of jobs resumes.
We are currently investigating an issue involving missing telemetry data that appears to affect all Azure stacks. The issue began on April 25, 2025, at approximately 08:30 UTC.
We will continue to update this article with additional information as our investigation progresses.
UPDATE 13:00 UTC
Additionally, since April 23, 2025, at approximately 08:00 UTC, we have identified missing billing data for Workspaces, DWH Direct Query, Data Streams, and Data Apps across all stacks (not limited to Azure).
All missing telemetry and billing data will be backfilled within the next few hours.
UPDATE [April 29, 2025, 05:38 UTC]
We apologize for the inconvenience during the incident.