We have a problem with starting Jupyter sandboxes started at 12:58 UTC.
We will provide an update when we'll have more information.
UPDATE 13:15 UTC - Problem is fixed. All services are running.
New Features
Julia sandboxes and transformations
We are happy to introduce a new Julia sandbox and Julia transformations. Both are in Beta preview for now; to try either of them, write a ticket to the support, and we will enable them for you. You can find more information about the Julia transformations in our documentation.
User roles
User roles are now available in all projects. We have added a new guest role that has only limited access to projects' resources. Learn more about roles in our documentation.
New Components
Brightloom Extractor (previously known as Eatsa) — downloads all your transactions and item details from the Brightloom POS system.
Summary
On Sunday, September 15th at 01:32 UTC, orchestrator and other component jobs started failing in the EU region. In the following hours, our worker servers weren't able to handle the workload, and the job backlog started to increase. We manually resolved the incident, and the platform was in full operation with a clean backlog at 08:26 UTC.
What happened?
One of the MySQL instances was automatically restarted and patched on September 15th at 01:32 UTC.The instance is required for the lock mechanism for job processing, and it also stores information about queues for the worker servers. The 2-minute downtime of the database instance caused a failure of the jobs that were running at the moment. Additionally, the running workers weren't able to fetch the information about the queues, and some of them gave up restarts and stopped. With only half of the processing capacity left, the workload could not be processed.
Once we discovered the incident, we replaced all our worker servers and added more capacity to clean up the backlog faster.
What are we doing about this?
We have implemented notifications about upcoming instance patches and are going to perform updates during scheduled and announced maintenance windows.We are also working on a completely new job processing and scheduling mechanism that will prevent similar issues from occurring down the road. We sincerely apologize for the inconvenience caused.
New Features, Improvements and Minor Fixes
- From now on, you can use the U2F hardware device for multi-factor authentication.
- Support for zlib was added to the Decompress processor.
- Performance of saving orchestration tasks was improved.
New Components
- Compress processor — compresses files into a specified format.
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CleverMaps SpatialUtils app from CleverAnalytics — provides basic spatial functions for processing CSV files with geometries.
Few orchestrator and transformation jobs were restarted on September 16, 06:36 UTC.
This was caused by issue in zone rebalancing. We apologize for the inconvenience.
We are investigating job failures in EU region started at 1:32 UTC.
We will provide an update when we'll have more information.
UPDATE 06:06 UTC - We have identified the issue and fixed the cause. Backlog is processing now.
UPDATE 07:54 UTC - There is still backlog of orchestration jobs. We have increased the processing capacity. It should be cleared in half an hour.
UPDATE 08:26 UTC - The backlog was cleared. All services are running.
We apologize for the inconvenience, we'll share more details in a post-mortem.
New Features, Improvements and Minor Fixes
- When checking events in the job detail, the Load More button tries to load up to 1,000 events at once.
- You can search in component configurations when adding a new task to an orchestration phase.
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MongoDB extractor supports an optional Authentication Database parameter.
- Refreshing your token no longer breaks access to your project.
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Remove Empty Files and Folders processor has a new option available to remove files with whitespace characters only: remove_files_with_whitespace
New Components
- Bitbucket extractor for getting data about commits to your team's repositories
- PowerBI writer
- Sendinblue application for relationship marketing
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SurveyMonkey extractor
- MapboxUtils application by CleverAnalytics for manipulating vector tilesets on Mapbox
Support for deprecated GoodData Writer v2 is coming to its end, the writer will be shut down on September 30, 2019 .
If you are still using the old Writer you should see a deprecation notice in Keboola Connection. Please proceed to migration.
If you need any help migrating the writer, contact Keboola support.
This is a reminder that the Deprecated OAuth broker will be shut down on September 30, 2019.
Please start the migration if your projects aren't migrated yet. If you have any questions please contact Keboola support.
We are experiencing some jobs failures and timeouts in the US region due to a shortage in one availability zone in the Amazon Elastic Compute Cloud service. We are going to monitor the situation and keep you posted.
UPDATE 15:48 CEST: Apparently it has some overlap to other AWS services too because login to Developer Portal (which uses AWS Lambda and Cognito) timeouts intermittently.
UPDATE 15:54 CEST: AWS confirms that some EC2 instances are impaired and some EBS volumes are experiencing degraded performance within a single Availability Zone in the US-EAST-1 Region. Some EC2 APIs are also experiencing increased error rates and latencies. They are working to resolve the issue.
UPDATE 16:37 CEST: The works on resolving the issue are still in progress.
UPDATE 17:06 CEST: The impaired instances and EC2 APIs are being recovered. AWS support continues to work towards recovery for all affected EC2 instances.
UPDATE 18:04 CEST: Recovery is in progress for instance impairments and degraded EBS volume performance. On our side, it looks that the problems more or less disappeared an hour ago and the platform is back to normal.