Keboola Status

2022-12-30 08:15 UTC - We are investigating occasional job failures that started on December 29, 2022 at 11:00 PM UTC. We will provide an update with new information when it becomes available.

2022-12-30 09:12 UTC - The error rate is lower, but there are still some occurrences of errors. We are investigating the root cause and will provide an update with new information when it becomes available.

2022-12-30 10:38 UTC - We have identified and fixed the problem, which was caused by rate limiting on the container registry. The last error occurred at 10:08 AM UTC. We are monitoring all systems closely.

2022-12-30 11:23 UTC - We don't see any new occurrences of errors. Platform is fully operational and incident is resolved. 

We have discovered a problem on one of servers running Queue jobs on eu-central-1 stack (AWS EU). Jobs were terminated unexpectedly in between 08:20 UTC and 09:20 UTC. The problem has been removed and all jobs should be running OK now again. We are still looking for the root cause to prevent it happening again in the future. We apologize for any inconvenience this may have caused.

We have discovered a problem on one of servers running Queue jobs on eu-central-1 stack (AWS EU). Jobs were terminated unexpectedly from 12:00 AM CET. We are investigating the cause of the problem

Update 12:50 PM CET - The problem has been removed and all jobs should be running OK now again. We are still looking for the root cause to prevent it happening again in the future.

We apologize for any inconvenience this may have caused.

We have discovered a problem on one of servers running Queue jobs on eu-central-1 stack (AWS EU). Jobs were terminated unexpectedly in between 13:00 UTC and 14:45 UTC. The problem has been removed and all jobs should be running OK now again. We are still looking for the root cause to prevent it happening again in the future. We apologize for any inconvenience this may have caused.

2022-12-21 14:05 UTC - We are investigating delayed jobs start on AWS EU Keboola Connection stack (https://connection.eu-central-1.keboola.com). Next update in 30 minutes.

2022-12-21 14:55 UTC - Services are stable now. There could be some delayed jobs between 13:55-14:30 UTC. We are monitoring situation and investigation root cause. We apologize for any inconvenience this may have caused.

We have seen an increase in the number of errors in the Google Drive data source since 15:00 UTC. We are currently investigating the issue and rolling back the recent release. 

The error messages are identified by this error message

Unrecognized options "sheets, outputBucket" under "root.parameters". 

2022-11-29 17:55 UTC - We are investigating delayed orchestrations on Azure North Europe Keboola Connection stack (https://connection.north-europe.azure.keboola.com). Next update in 30 minutes.

Update 2022-11-29 18:40 UTC - We have deployed a fix and the orchestration schedules will gradually catch on. Next update in 1 hour.

Update 2022-11-29 19:27 UTC - Orchestration schedules are now on time. The incident is no resolved, but we'll keep monitoring the situation. We apologize for the inconvenience.

Nov 29 07:08 UTC - We are investigating multiple stuck jobs on connection.eu-central-1.keboola.com stack. Affected jobs became stuck around 03:00 AM UTC, other jobs are processing and starting without issues. Next update in 30 minutes or when new information will be available.

Nov 29 08:02 UTC - We have unblocked stuck jobs, and we no longer see queueing of jobs. We are investigating the root cause and impact of the incident. Next update when new information will be available.

Nov 29 08:35 UTC - We're still seeing further symptoms of the outage and we're actively investigating. 

Affected services are: 

• Workspaces - partial outage (workspaces may have difficulties starting)

Nov 28 10:22 UTC - Platform is now fully operational. We're monitoring all systems closely. 

We're sorry for the inconvenience. If you experienced any job failures please run them again.

11-28 09:53 CET:  We are facing an outage of the OAuth service for the connection.north-europe.azure.keboola.com stack, the problem is caused on our side and we are currently solving the problem. 

Update 09:30 CET: We have deployed the previous version and everything should work fine.

We apologize for the inconvenience.

We are investigating errors in output mapping not being able to find views in schema on Snowflake since 2022-11-25 12:48 UTC. You can see an error similar to "Processing output mapping failed: Table "all_done" not found in schema "WORKSPACE_925215531". We are rollbacking to a previous version until we find a proper solution.

Update 2022-11-25 13:42 UTC: Rollback to a previous version has finished. Everything is running as expected and fully operational now. We are sorry for the inconvenience.