Keboola Status

The announced partial maintenance has just started. The platform has been scaled down and is no longer accepting new jobs. We expect a brief downtime in 30 minutes, around 12:00 UTC. We will update this post with the progress of the partial maintenance.

Update 12:00 UTC: The announced partial maintenance is ongoing, and we are expecting downtime to begin any minute now. We will continue to update this post as the maintenance progresses.

Update 12:10 UTC: The maintenance has been completed, and all services have been scaled back up. The platform is fully operational, and jobs are now being processed as usual. All delayed jobs will be processed shortly. Thank you for your patience.

2025-04-06 07:21 UTC We are facing a problem with the authorization of the `kds-team.ex-onedrive` component. 

The problem manifests itself in not being able to authorize a new component or reauthorize an old one. The action ends with an authorization error message. The problem appears on our AWS and Azure stacks. GCP stacks seem to be without problem.

Update 2025-04-06 09:00 UTC We have determined the cause of the problem and are working on a fix. 

Update 2025-04-06 09:30 UTC - We have solved the problem and the component authorization should be functional again on all stacks. 

We apologize for the inconvenience.

We would like to inform you about the planned maintenance of all Keboola stacks hosted on Azure.

During the database upgrades there will be a short service outage on all Azure stacks, including all single-tenant stacks and Azure North Europe multi-tenant stack (connection.north-europe.azure.keboola.com). This will take place on Saturday, April 12, 2025 between 11:30 and 12:30 UTC.

Effects of the Maintenance

During the above period, services will be scaled down and the processing of jobs may be delayed. For a very brief period (at around 12:00 UTC) the service will be unavailable for up to 10 minutes and APIs may respond with a 500 error code. After that, all services will scale up and start processing all jobs. No running jobs, data apps, or workspaces will be affected. Delayed scheduled flows and queued jobs will resume after the maintenance is completed.

Detailed Schedule

• 11:30–12:00 UTC: processing of new jobs stops.
• 12:00–12:15 UTC: service enhancement period.
• 12:15 UTC: processing of jobs resumes.

We are investigating a brief outage of our Billing API on the Azure North Europe stack (https://connection.north-europe.azure.keboola.com/) between 23:03 and 23:19 UTC. Non–Pay-As-You-Go projects were not affected.

Update 23:35 UTC: The service disruption also caused job delays across all projects in this stack during the affected period. All operations have since returned to normal. We apologize for the inconvenience.

On March 12, 2025, our support button was unavailable from 07:15 UTC to 07:50 UTC.
We apologize for any inconvenience this may have caused. 
The button is now working again properly.

The announced partial maintenance of connection.keboola.com and connection.eu-central-1.keboola.com will start in one hour at 08:00 UTC. We will update this post with the progress of the partial maintenance for each stack.

Update 07:00 UTC: The scheduled partial maintenance for connection.keboola.com  has begun.

Update 07:21 UTC: The maintenance of connection.keboola.com  has been completed, and all services have been scaled back up. The platform is fully operational, and jobs are now being processed as usual. All delayed jobs will be processed shortly. Thank you for your patience. Maintenance of connection.eu-central-1.keboola.com will start at 08:00 UTC.

Update 08:00 UTC: The scheduled partial maintenance for connection.eu-central-1.keboola.com  has begun.

Update 08:25 UTC: The maintenance of  connection.eu-central-1.keboola.com has been completed, and all services have been scaled back up. The platform is fully operational, and jobs are now being processed as usual. All delayed jobs will be processed shortly. Thank you for your patience. 

2025-03-13 23:46 CET – We are investigating a service degradation on the https://connection.europe-west3.gcp.keboola.com/ stack.

2025-03-14 00:01 CET – Services on the https://connection.europe-west3.gcp.keboola.com/ stack have resumed normal operations. Component events (level INFO) display only 50% of the logs.

2025-03-14 22:09 CET – To avoid database bottleneck during peak hours this night we have implemented events sampling. Component events (level info) will display only 50% of the logs. All storage events and component events with higher level will not be affected by this change. 

2025-03-12 06:00 UTC - we are investigation possible service degradation on https://connection.europe-west3.gcp.keboola.com/ stack

2025-03-12 07:15 UTC - we are still working on the issue, stack is operational, but jobs are being delayed

2025-03-12 08:15 UTC - All services are fully operational now however you may experience job delays due to limited worker capacity. We have identified a database bottleneck and are working towards getting to full capacity.

2025-03-12 23:40 UTC - To avoid database bottleneck during peak hours this night we have implemented events sampling. Component events (level info) will display only 50% of the logs. All storage events and component events with higher level will not be affected by this change. 

2025-03-13 09:15 UTC - Sampling of the component events has been removed and all events created from now on are displaying.

2025-03-11 23:15 UTC - we are investigation possible service degradation on https://connection.europe-west3.gcp.keboola.com/ stack

2025-03-12 00:15 UTC - stack is now fully operational, ale jobs are being processed.

2025-03-11 10:50 UTC - we are investigating failed jobs for component keboola.ex-telemetry-data

2025-03-11 11:30 UTC - We found invalid record in telemetry data which caused telemetry extractor to fail. Record was fixed and all telemetry extractors are working as expected. 

We are sorry for caused inconvenience.