EU Region Maintenance Announcement

A maintenance will take place on Saturday, July 21st, 2018 from 8:00 am CEST and should take less than two hours.

We will be upgrading metadata databases.

All projects in will be inaccessible during the maintenance.

Restbox Component Deprecation Announcement

The time has come and the Restbox component as we know it is now being deprecated. But do not worry, its functionality will not disappear.

The Restbox component was once a great tool to collect data from various sources that were not complex enough to deserve a dedicated extractor (or writer) and shared similar processing aspects, such as decompression, audit tools, and CSV formatting. This has now been broken up into multiple separate components and processors to achieve or exceed the required functionality.

Today we have the following components to replace the Restbox component:

Detailed documentation for most of them can be found at

The Restbox component is now available in the US region only, and, as of this announcement, no new configurations can be created. The component will be supported until November 1, 2018 when it will be finally shut down. Please migrate your configurations to one of the above-mentioned components. 

If you have any trouble migrating your configurations, please do not hesitate to contact us using the support button in your project.

Delayed orchestrator in EU region

[13.07.2018 10:45 CET]

We're currently investigating delayed orchestrator launches in EU region. 

[13.07.2018 11:13 CET]

There was a problem with one of our nodes that delayed and in some cases even made it impossible to launch orchestrations. All affected customers are now moved to a new node and orchestrator operates normally. We're monitoring the performance of other nodes to make sure everything works. 

We also notices somewhat similar behavior in one of the nodes in US region. We retired the node as well as a preventive measure. So far we have no information of any customer impacted by this issue in US region. 

New version of Sklik Extractor

Our Sklik Extractor gets a new version updated to use Sklik API version Drak. It allows you to download data about any resource supporting methods createReport and readReport (see Seznam's blog post for more information). 

The new API uses different logic for structuring the data so unfortunately, we can't offer automatic migration. See extractor's documentation for more information about its configuration.

The old extractor is deprecated and will be shut down by the end of August.

Week In Review -- July 9, 2018

New Components

Updated Components

  • The GoodData Reports extractor now accepts an optional host parameter so it will work in the EU or any custom domain.
  • The Email Attachments extractor has been updated with the following improvements
    • It now strictly enforces the one text file attachment per email rule
    • It ignores any non-textual attachments (signature images etc...)
    • It can process multiple emails simultaneously
  • The Gmail Extractor no longer has a limit of 65k for fields (backend storage limits still apply)
  • The HTTP Extractor now accepts a "maxRedirects" parameter to tell it how many times to retry when it receives an http redirect status code. 

Minor Improvements

  • R has been updated to version 3.5.0 (for transformations and RStudio sandboxes)

Processing delays for GoodData Writer jobs in the EU region

[02.07.2018 8:06 CET]

We're experiencing some delays in the processing of GoodData Writer jobs in the EU region, and are currently investigating the cause of the issue.

UPDATE [02.07.2018 10:06 CET] 

The tasks are queued in GoodData EU platform. We are investigation this issue with GoodData support.

UPDATE [02.07.2018 15:27 CET] 

The issue has been resolved, and all GoodData Writer tasks in the EU region are working normally again.

Week in Review -- June 26, 2018

Updated components

  • FlexiBee extractor has configurable hostname
  • MySQL Writer uses temporary tables for incremental loading, so DROP privilege can be replaced by CREATE TEMPORARY TABLES privilege for incremental loading

Table and column deletion improvements

This applies to table aliases and also to shared buckets (even if tables are already linked to project).

  • Table can be deleted also with its aliases

  • Same applies for columns - column deletion will be propagated also to aliased tables - with two exceptions:
    • not if column is used as filter in alias
    • not if column is in alias with aliasColumnsAutosync turned off

Other changes

  • There's new information on API Tokens page - if token has permission to manage other tokens
  • Output Mapping settings are no longer collapsed and you can edit them with few UI interactions

Snowflake Outage - US Region

We are experiencing Snowflake partial outage which started at 18:11 CEST.

UPDATE, 19:33 CEST: It looks like the problem is solved. We also replaced one of our servers where we detected more connection issues.

UPDATE, 05:00 CEST: The errors began to appear again. We are working with Snowflake support on fix.

UPDATE, 08:46 CEST: Issue was resolved. The root cause was invalid cache of Online Certificate Status Protocol (OCSP)  utilised by Snowflake drivers. We are further investigating the issue with Snowflake support.