We have experienced a brief outage of Keboola Connection application and API between 12:42 and 12:45 UTC. Some jobs might have failed with an application exception.
We're sorry for this inconvenience, if not sure what was the cause of any failed job, please contact us atsupport@keboola.com.
Jobs were unaccessible between 4:30am–4:31am PST which caused failure of few orchestrations. These were restarted.
UPDATE 6:22am PST
The issue reappeared between 5:48am and 6:09am PST. All failed orchestrations were restarted.
We are sorry for any inconvenience.
Due to networking issues a few orchestrations failed around 5:15 PM PST.
The problem is resolved now, sorry for any inconvenience.
Generic, Adform, R and other extractors based on docker infrastructure were failing between 12:30 and 13:40 CET.
It is fixed now. Sorry for any inconvenience.
There was a bug causing misbehaviour of some sort labels settings in GoodData Writer. It is fixed by now and if you still experience this problem you just need to update model of the dataset from your writer (i.e. perform Upload Table or Upload Project action). We are sorry for the inconvenience.
AWS S3 service which powers files storage is reporting increased error rate in our main region. It is causing failure of some jobs.
We hope for a quick fix, please bear with us, we'll post any updates here.
UPDATE 1:52 AM PDT AWS team have identified the root cause of the elevated error rates and is actively working on the recovery process now.
UPDATE 3:46 AM PDT The error has been corrected and the service is operating normally.
UPDATE 12:26 PM PDT Unfortunately problems are back again. We are waiting response from AWS.
UPDATE 12:28 PM PDT The issue has been resolved and the service is operating normally.
MySQL Sandbox server is unreachable at the moment. Problem is caused by connectivity issues of our provider.
We are working on fix.
In the past few days we encountered problems with imports from Google Drive.
These problems were caused by Google's auto-migration to "New Sheets".
If you have problem with your Google Drive Extractor, removing and re-adding the problematic sheet will fix the issue.
Be aware of your previous sheet configuration like "output mapping to SAPI table" or "transposition".
Contact support@keboola.com if you are not sure how to do it.
Some orchestrations have failed around 09:46 AM CET, it was caused by SSL issues in Storage API.
Problem is fixed now, failed orchestrations are restarted. Sorry for inconvenience.