End of life of VPNs and Fixed IPs

Many of current configurations of database extractors are set using fixed IPs and VPN connections. We think it's time to move to the 21st century and use SSH tunnels (yeah those were designed in 90s too). Therefore we won't be offering fixed IPs and VPN setups for new customers, effective from August 2016.

Why?

Because there are never-ending problems. IPs which are not supposed to change, do change. VPNs are prone to outages. Servers get restarted unexpectedly. It is sometimes very complicated to identify the source of connection problems and many other issues. Overall, these setups are not up to our reliability and traceability standards.

Migration

We will support all of you - existing customers - till August 2017. This should give you enough time to migrate to SSH tunnels. We recommend that you (or your system administrator) read our guide for setting up an SSH tunnel. If you have any questions, do not hesitate to contact us.

Occasional Job failures

We are experiencing some issues with our infrastructure which causes occasional job failures. The jobs fail with generic message "Internal error occurred ...". We have identified the issue and we applied a fix already.

Currently we are monitoring the situation closely and we restarted the failed orchestrations. In case you encounter the issue, the solution is to restart the failed job, because the failure is transient.


Emails redesign

Introducing the new design for email notifications from Keboola Connection. No more plain text mail from us, now you can jump straight to your project from within the notification.

This design was also applied to Orchestration error emails. So now each failed task contains the result message from the originating component.

New Zendesk Extractor

We`ve launched a new version of the Zendesk extractor, which completely replace old version of Zendesk extractor.

It is based on our Generic Extractor with predefined templates to helps download your data easily.


If you are interested in more details like extractor limits and output data format please visit our new documentation.


Feel free to try the new extractor and in if  you have any questions or something is missing, please contact us at support@keboola.com.

The old extractor, now named Zendesk (DEPRECATED) in Keboola Connection, is now deprecated and will be shut down on 27th of October 2016.

If you need help with migration please let us know.

CSV Import

Are you tired of loading CSV files into a table over and over again? Do you sometimes forget to set the incremental flag or specify a wrong delimiter?... Well those days are over!  Now there's a simple new way to load CSV files.

The new CSV Import allows you to create and save a configuration and just select the file next time. You'll find it under Extractors in your project and you can read a bit more in our documentation.


Week in Review -- July 25, 2016

SalesForce Writer

Previously you could only update data in your SalesForce CRM with this writer. Now you can also insert, upsert (insert new data and update existing data) and delete records in SalesForce CRM. This writer is developed by HTNS.cz.


Heureka.cz and Zbozi.cz Extractors

Get marketing data from two of the most popular price comparison and recommendation shopping engines in Czech Republic. These extractors was developed by Sun Marketing, s.r.o.


Storage API - Load Data Into Workspace

This new feature is only available for Snowflake backend.

Use this API call to load data from tables in Storage API into a Snowflake workspace.

For more details check the documentation.


Transformations - direct data load in Snowflake input mapping

Input mapping from a Snowflake storage table into a Snowflake transformation utilise the Load Data Into Workspace function mentioned above. 

Input mapping now performs faster. 

Job Failures

Today, July 12th 2016, between 10:03 and 10:07 UTC+2 our Elastic cluster was unavailable. 

Some jobs had failed, we're restarting all affected orchestrations. We're sorry for this inconvenience. 



Job Failures

Today, July 3, 2016, between 21:47 and 22:25 UTC+2, we encountered issues that may have led to fail some running jobs. We resolved the issues and everything should be running normally now. We are sorry for any inconvenience.