Trouble Signing In

Signing into KBC with your Google account is not working presently.
We're investigating and hope to have it resolved shortly.
In the meantime, please sign in using the standard email and password method.

Sorry for this inconvenience,  this post will be updated when further information becomes available.

UPDATE 08:21 UTC We have identified the issue. The fix will be deployed in ASAP.

UPDATE 08:55 UTC Signing in with your Google account is again fully operational.

Failing GoodData Writer Jobs

We've noticed some write jobs to GoodData have been failing since their most recent maintenance period.  

We're investigating the issue and will update here as soon as possible.

Update 11:30AM March 12, 2017

The failures were due to a breaking change update to the GoodData date dimension API during their last maintenance period.   It should only affect projects which are using custom date dimensions.  We are currently assessing options to remedy the situation.

Update 20:30 CET March 12, 2017

For any orchestration that failed to write to GoodData this weekend, in order to have it run correctly, please edit the task and change the action from `upload-project` to `load-data`.  It should then work correctly if you re-run it. 

Please note however that new writers with custom time dimensions, or changes to old configurations which had them, may still fail.

Update 13:20 CET March 13, 2017

GoodData has fixed the issue. All existing configurations should work now. The switch from `upload-project` to `load-data` is no longer required, but we still recommend it as best practice to prevent possible future issues.

Update 07:00 CET March 14, 2007

In some cases the GoodData writer jobs are still failing. Switching to `load-data` is the correct remedy. Read what GoodData has to say.

Update 15:47 CET March 14, 2007

The issue seems to have been completely resolved as per GoodData Support.  

Week In Review -- February 6, 2017

Improvements

  • Description of transformation configuration shows up in a preview

  • Improved description of deprecated GoodData extractor migration 

  • Goodata user role Keboola Editor Plus has been extended by the following permissions:
    • canValidateProject
    • canCreateFolder
    • canManageAttribute
    • canManageAttributeLabel

Fixes

  • Fixed Storage Api bug caused by unlinking a shared bucket from a project containing more shared buckets.

Failed jobs

There were  jobs failures between 1:30 AM - 3:30 AM UTC caused by flooded disk on one of our servers. We are investigating the causes of the issue.

We're sorry for this inconvenience.

Week In Review -- February 2, 2017

New features

Bugfixes and minor improvements

  • Fixed setting of primary key on Redshift backed table when table contained column name row_number
  • Invalid data type errors are propagated to user when loading data into sandboxes or transformations
  • Access to snowflake sandbox https://keboola.snowflakecomputing.com/console sometimes didn't work. Fixed.
  • Fixed frozen table selector in writers
  • CSV import - gzipped files are supported
  • It is now possible to select server version in SQL Server Database Writer:

Developers

Project Access Approval

In an effort to increase account sovereignty we've introduced a new feature that will give you more control over who can access your projects and for what purposes.   It is now possible to require that visiting support administrators have their access request approved by an existing project member in order to temporarily join a project.

The setting can be found in your Account settings at the organization level.  This setting will apply to all projects within the organization.

When the support user completes the request form, an email describing the access request is sent to each project member.  

The requested access will be listed in the project settings Users section and can be approved or rejected by any active project member.


Please feel free to check out the help documentation or contact us at support@keboola.com If you have any questions.

Google Drive Extractor Migration

A couple of months ago we launched a new version of Google Drive Extractor and promised to release a migration tool.

Well it took a bit more time then we expected, but as promised, here it is. This tool will help you migrate your configurations to the new version of the extractor.

How to

  1. Click "Proceed to Migration" button in any configuration of the old Google Drive Extractor
  2. A dialog window will open with a list of all configurations in the project
  3. Click the "Migrate" button and a migration job will be created
  4. You can watch the progress of the migration job either in the migration dialog window or in the Jobs list
  5. When the job has finished, you can see the result of the migration for every configuration and also any affected orchestrations will be listed in the "Affected Orchestrations" tab


Backward compatibility

Please be aware that in the new extractor, sheets in one configuration can only be downloaded into the same bucket. In the migration process, the destination bucket is determined from the last sheet of the "old" configuration.

If you have any questions or troubles, please contact support@keboola.com.

Snowflake Database Writer

The much anticipated Snowflake Database Writer is now available!



Key features:

  • container based architecture
  • upload data to your own Snowflake database or use a Keboola provisioned database. 
  • SSH tunnel
  • incremental load

Provisioned database limits:

You can use a Snowflake database provisioned by us, and this database is included in the price of your Keboola Connection project.  Please note, however, that there is a 15 second timeout per query, and an additional fee will be required in order to increase this timeout.

If you have any questions or troubles setting up this writer, please contact our support at support@keboola.com.

Job failures

There were  jobs failures between 1:30 AM - 6:15 AM UTC caused by flooded disk on one of our servers. We are making steps to avoid this issue happening again.

We're sorry for this inconvenience.