Keboola Status

2025-03-05 16:10 UTC We are currently experiencing degraded performance with workspace creation, which may impact all jobs that rely on workspace creation as part of their lifecycle.

Our team is actively investigating the issue, and we will provide updates as we have more information.

We appreciate your patience and apologize for any inconvenience this may cause.

2025-03-05 17:15 UTC We've identified the core issue and deployed a fix. All Storage jobs associated with WorkspaceCreate should now be functioning properly.

2025-03-04 10:00 UTC - We are investigating import failures for the Stream service on connection.eu-central-1.keboola.com due to receiver errors. We will provide an update as soon as we have more information.

2025-03-04 10:10 UTC – We have identified the root cause and resolved the issue. The backlog of imports is now being processed, and we are continuing to monitor the situation.

2025-03-04 12:11 UTC – Some projects still have unprocessed Stream imports. We are continuing the investigation.

2025-03-04 13:21 UTC – The backlog has been cleared, and Stream services are stable and fully operational. However, a few customers' data was not imported during the incident window starting on February 28th. We will contact these customers directly.

Starting at 12:00 UTC, all jobs that were either processing or started at that time began failing due to an error introduced in the latest release. At 12:40 UTC, we reverted to the previous stable version, and we expect job processing to return to normal.

We are actively monitoring the situation and will provide updates as needed.

Please be aware that this endpoint will be permanently shut down on March 1, 2025.

Ensure that your API integrations are migrated to the new endpoint by this date.

2025-02-13 11:01 UTC - We are currently investigating a potential column mismatch issue with the Salesforce extractor, which started occuring around February 12, 2025. The investigation is ongoing, and we will provide more information as soon as we have further details.

2025-02-13 11:48 UTC - We have reverted the affected extractor version to the previous one. Extracted objects with frozen columns that were not aligned with the current Salesforce API version may have had mismatched columns if they were processed using the affected extractor version, which was released on February 11, 2025, at 8:07 UTC. A full load using the reverted extractor is advised.

2025-02-08 11:13 UTC: We are investigating job execution delays at https://connection.us-east4.gcp.keboola.com/. We will provide updates as soon as we have more information.

2025-02-08 11:34 UTC: We have identified the root cause and resolved the issue. All jobs are now running normally, and the platform is fully operational.

The announced partial maintenance has just started. The platform has been scaled down and is no longer accepting new jobs. We expect a brief downtime in 30 minutes, around 8:00 UTC for GCP europe-west3 and us-east4. We will update this post with the progress of the partial maintenance.

2025-02-08 8:00 UTC: The announced partial maintenance of both GCP stacks is ongoing, and we are expecting downtime to begin any minute now. We will continue to update this post as the maintenance progresses.

2025-02-08 8:17 UTC: The maintenance of both stacks has been completed, and all services have been scaled back up. The platform is fully operational, and jobs are now being processed as usual. All delayed jobs will be processed shortly. Thank you for your patience.

This maintenance is necessary to ensure that our services remain secure and reliable. Please note the affected stacks and their maintenance schedules:

• AWS us-east-1 (connection.keboola.com): Saturday, March 15, 2025, at 07:00 UTC
• AWS eu-central-1 (connection.eu-central-1.keboola.com): Saturday, March 15, 2025, at 08:00 UTC

Effect of the Maintenance

The maintenance is expected to last no longer than 15 minutes, during which jobs may be delayed. While you will be able to log into the Keboola platform, starting new jobs will not be possible during the maintenance. Jobs already running will not be canceled—only delayed. Running data apps or workspaces will not be affected. Scheduled jobs will automatically start after the maintenance is completed.

We apologize for the inconvenience and appreciate your understanding as we work to maintain and improve our service. If you have any questions or need further assistance, please contact our support team.

Thank you for your patience and cooperation.

As previously announced, we will be deprecating the old API endpoint for listing queue jobs (https://queue.[stack_id].keboola.com/jobs).

This endpoint has been replaced with a new, faster alternative: https://queue.[stack_id].keboola.com/search/jobs.

The old endpoint will be permanently shut down on March 1, 2025.

Please ensure that your API integrations are migrated to the new endpoint by this date.

If you have any questions, please contact our support team or your Keboola account manager.

We would like to inform you about the planned maintenance of Keboola stacks hosted on GCP.

This maintenance is necessary to keep our services running smoothly and securely. Please note the following schedules and the stacks affected.

GCP EU and US Stack Maintenance – February 8, 2025

During database upgrades there will be a short service disruption on both GCP multi-tenant stacks. Here is the schedule.

• GCP europe-west3 (connection.europe-west3.gcp.keboola.com): Saturday, February 8, 2025, at 08:00 UTC.

• GCP us-east4 (connection.us-east4.gcp.keboola.com): Saturday, February 8, 2025, at 08:00 UTC.

Effect of the Maintenance

During the above periods, services will be scaled down and the processing of jobs may be delayed. For very brief periods (at around 8:00 UTC) the service will be unavailable for up to five minutes and APIs may respond with a 500 error code. After that, all services will scale up and start processing all jobs. No running jobs, data apps, or workspaces will be affected. Delayed scheduled flows and queued jobs will resume after the maintenance is completed.

Detailed Schedule for europe-west3 and us-east4

• 7:30–8:00 UTC: processing of new jobs stops.

• 8:00–8:10 UTC: service disruption

• 8:15 UTC: processing of jobs starts.

Effect of the Maintenance

The maintenance is expected to last no longer than 15 minutes, during which jobs may be delayed. While you will be able to log into the Keboola platform, starting new jobs will not be possible during the maintenance. Jobs already running will not be canceled—only delayed. Running data apps or workspaces will not be affected. Scheduled jobs will automatically start after the maintenance is completed.

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