SSL security improvement

Please review the entire post carefully to determine whether your use of the services will be affected.

As of 12:00 AM PDT April 30, 2015, we will discontinue support of RC4 cipher for securing connections to connection.keboola.com. 

These requests will fail once we disable support for RC4 cipher for the Keboola Connection. To avoid interrupted access, you must update any client software (or inform any clients to update software) making the requests that are using RC4 cipher to connect to our API services.

Security improvements

We're announcing few security improvements:

  • All our servers, facing to clients, are using EV security certificates (what is EV?
  • All our servers have encrypted disks by using Amazon AWS KMS.
  • All our Elasticsearch clusters encrypt all events.
  • Amazon Redshift backends are encrypted by default. Existing customers can request to be moved to encrypted backends.
  • Storage API employ native Amazon S3 file encryption by default
  • All our Multi-AZ RDS metadata servers have encrypted data by default.
  • New Amazon RDS servers are encrypted by default. Existing customers can request to be moved to encrypted backends.

Long story short: if you're connecting to Keboola Connection, client facing servers are covered by strong encryption SSL with displayed identity in browser's address bar + all client's data in Keboola Connection are encrypted by default.

End of support for long MySQL queries on June 1st

After June 1st 2015 we'll be enforcing strict limits on MySQL queries. All queries longer than 30 minutes (1800 seconds) will be terminated and the transformation will fail. You can now see duration of all queries longer than 2 minutes (120 seconds) in event log of any Transformation job so you can take optimization steps in advance.

We're introducing this limit to prevent errors like forgotten indexes and also to balance load on the shared MySQL Transformation database.

If your queries take significantly longer time than 30 minutes, please consider migrating your project to Redshift.


Sandbox Outage

Our MySQL sandbox server (tapi-ovh.keboola.com) is down. We're firing up another server, will be up shortly.

UPDATE 4.43pm PST: Our backup sandbox server (tapi-sandbox.keboola.com) is up and running.

Slow Sandbox

We're experiencing very slow connection between our workers and the sandbox DB server. Please bear with us, we'll keep this post updated.


UPDATE 9.30pm PST: Looks like the connectivity is back at full speed. Thanks for your patience.

Mysql transformations slow down

We are experiencing mysql transformations processes to be running much slower than usually. We are working on fixing this issue. However, this does not affect the redshift based transformations which should be running normally.

Sorry for any incovience. 

Update (11:30am PST): Issue has been resolved, everything is running fine now.