GoodData was experiencing issues that were preventing users of GoodData system to access the platform and the projects located on this datacenter. The issue started on 10/30 at 23:43 (UTC) and was resolved on 10/31 02:18 (UTC).

Affected jobs in Keboola Connection ended up in error Running 147946154733.dkr.ecr.us-east-1.amazonaws.com/developer-portal-v2/keboola.gooddata-writer:1.4.4 container exceeded the timeout of 18000 seconds.

Read the original GoodData service status.

On Dec 1st, 2019, Snowflake will turn on strict string-to-date conversion for all Keboola Connection projects.

By introducing this change, Snowflake wants to address issues such as invalid date strings rolling over. For example, 07-32 (July 32nd) has been interpreted as August 1st. Rollover will no longer be supported for dates, times, or timestamps.

A full description of affected cases and tips on what to do are provided in the Snowflake 3.45 Release Notes.

We have a list of affected queries in the Keboola Connection projects ready and will be contacting all users that may be affected by this change. You'll have plenty of time to check everything and fix any potential issue. 

Thanks a lot for your cooperation. 

Feature Sunsetting

• Oauth-v2 and the old GoodData writer were completely shut down after the deprecation period.

Updated Components

Facebook Extraction

• Data can be extracted from each account in a separate API call. That should prevent issues with the API refusing to reply due to too much data in the response.
  
  

GoodData Writer

• There is now a warning that running a single row will reset the state for all rows. It is a feature that was unexpected for some of our customers.

Changes in Keboola Connection

• Good Data writer is no longer shown in the Storage Console graph and the Transformation overview.

New components

KDS team created two components. Application for refreshing dashboards and datasets in PowerBI and Pardot extractor.

• 12:24:13 UTC: Keboola Connection in EU region is currently experiencing service disruption. We're investingating and will keep you posted. 
• 12:34:04 UTC: EU region is currently up, but not stable yet. 
• 12:42:21 UTC: Keboola Connection in EU region is now up and stable. 

We're very sorry for any problems this have caused. A post mortem post will follow when we examine the logs and find the root cause. 

Since October 15, 2019 5:16PM UTC the Docker Hub container registry is experiencing a complete service disruption. Some of Keboola Connection 3rd party components' images are historically hosted on Docker Hub. Such components' jobs will fail during the outage. You can subscribe to the outage mitigation progress on Docker Hub status page. 

All the new components and Keboola-maintained components are using AWS ECR as a registry, so they are not affected by the outage. 

We're very sorry about any problems this may cause. 

Since October 11, 2:00 PM UTC we are experiencing failures on the Transformation Overview page and on the Storage Table Graph page in all regions with the following error message:

Cannot load GoodData Writer: Client error response [status code] 410 [reason phrase] Gone

We're investigating the issue and will update this post with our findings.

We apologize for the inconvenience.

UPDATE October 15, 5:15 PM UTC: a new version was released and the bug was fixed.

New Components

• Smartsupp extractor by Revolt BI downloads data from the live chat platform.

Updates

• Input mapping filter can be set on an ignored column.
• Sandboxes with duration longer than 5 days display the expiration date correctly.

Updated Components

• Oracle and PostgreSQL extractors use optimized tables and columns loading.
• R transformation and sandbox updated to version 3.6.1.
R transformation supports R Markdown.
• GoodData Writer fixes the link to the GoodData project in the EU region.

Deprecations

• GoodData Writer V2, old OAuth Broker and the original AdForm extractor were successfully turned off.

Since October 10, 3:00 am UTC we are experiencing higher rate of "Obsolete output mapping" user errors in transformation jobs. This issue is caused by a recent update of the transformation component. We'll be rolling back the release as soon as possible and keep you updated on further events.

UPDATE 8:45 am UTC: We have successfully deployed a previous version and all affected configurations should be working now. 

UPDATE October 13, 6:11 PM UTC: A new version with a fix has been released and deployed.

We apologize for the inconvenience.

There will be a maintenance period of Developer Portal on Saturday, October 12, 2019 from 6:00am UTC and should take around 1 hour.

We will be upgrading database infrastructure. This maintenance won't affect Connection nor any other Keboola service.

We hope that you can join us, but if not the webinar will be available on video by request afterward as well.

Cheers,

Your Keboola Team