Urgent maintenance

 We have to perform quick maintenance, some orchestrations can fail.

The reason why we do it is because we will ensure the security of our customers’ data, as the vulnerability in the SSL-handling component widely used across the Internet has been discovered and we will make sure this vulnerability has no effect on us.

UPDATE: Maintenance is done, everything should be back to normal.

TAPI-A down

Our main transformation server (TAPI-A) was down between 8:21pm and 8:27pm PST. We had to restart this server to solve connectivity issues. We tried to find all crashed orchestrations and restart them. 

EDIT 8:51pm PST: We’re still having issues with TAPI-A server. Switching all transformations to OVH server.

EDIT 9:45pm PST: The issues persisted on the OVH server. We found a bug in the transformation engine and did a rollback to a previous version. Everything should be operating normally now.

We apologize for this inconvenience, if you find any failed orchestrations, that were not restarted manually, please feel free start them again. 

GoodData writer jobs issues

We are experiencing issues with GoodData Writer jobs started between 12:00 and 12:30 CET. We are working on fix. All new jobs created after that time should be processed without problem.

UPDATE: The bug is fixed and all affected jobs have been restarted. Everything should be ok by now. Sorry for any inconvenience.