Limited service disruption for AWS US and EU stacks on March 21st and 22nd

Due to necessary database upgrades to our AWS US and EU stacks, a limited service disruption will take place on March 21st and 22nd.

  • On Tuesday March 21st at 12:00 pm UTC, the disruption will begin for AWS EU, and
  • on Wednesday March 22nd at 10:00 am UTC, it will begin for AWS US.

We anticipate that the limited service disruption will take approximately 15 minutes, but it should not exceed 60 minutes. Hopefully, this will be resolved before you return from your lunch or coffee break.

During this period, Storage jobs, Queue v1 and Orchestration (in projects with Queue v1) processing will stop, and new jobs will be delayed until the upgrade is completed. All running jobs will be cancelled, but will resume after the upgrade.

All APIs and other unaffected services, such as Workspaces and Queue v2 jobs, will remain operational, though their operations may be delayed due to the Storage job delays.

We apologize for any inconvenience caused and thank you for your understanding.