Azure North Europe stack - Pay-as-you-go projects - Billing api problems

2022-09-07 10:55 UTC - We are investigating problems with our Billing Api on Azure North Europe stack ( This is caused by degraded performance of one of the Azure services. Non Pay As You Go projects should not be affected.

Next update in 30 minutes.

2022-09-07 12:10 UTC - Problems with one of the Azure services still persist and our Billing Api is still unavailable. We are waiting for service recovery by Azure Support.

All of Pay As You Go projects are affected:

  • Your credit balance is temporary on zero value
  • Orchestration jobs are not scheduled at the moment
  • You cannot manually execute any component

Next update in 60 minutes.

2022-09-07 13:15 UTC - After our investigation, problem starts at 10:00 UTC. Azure service is still not working properly, but we implemented fix to avoid this situation until Azure Support resolve the root cause.

We keep monitoring the situation closely. At the moment Billing Api service is available, jobs and orchestrations are running.

Next update in 120 minutes.

2022-09-07 17:10 UTC - All Keboola Connection services are running normally. The incident is resolved. Problems were caused by the outage of Azure CosmosDB (more information on

We apologize for any inconvenience.