Job Delays on Azure North Europe stack

13.11.2024 2:16 UTC - Due to an incident on Snowflake, the jobs on Azure North Europe stack (https://connection.north-europe.azure.keboola.com/) are executing very slowly. So far, there doesn't seem to be any errors. The symptoms include jobs running longer than usual, workspaces not starting, table preview not loading data.

The cause of the issue on Snowflake side is not yet known - feel free to view the details at https://status.snowflake.com/incidents/kjd4lpptzmkh.

Update 2:48 UTC - Snowflake incident is still in progress.

Update 3:10 UTC - Snowflake incident is still in progress.

Update 4:35 UTC - The cause of the incident has been identified as an outage of 3rd party provider. 

Update 5:59 UTC - The incident has been identified as Azure connectivity issue and published here https://azure.status.microsoft/en-us/status. There is no ETA available.

Update 7:33 UTC - While the Azure incident is still not resolved, the Snowflake performance is now back to normal. The processing of jobs and other operations of Keboola platform is also back to normal. We will continue to monitor the situation closely.

Update 8:16 UTC - There are still delays in processing jobs and finishing flows. We're working on a fix. 

Update 9:28 UTC - All jobs should now be processing normally. The Azure incident is still not resolved however, so errors may still re-appear

Update 10:50 UTC - All operations are back to normal. 

We are sorry for this inconvenience and thanks for your patience.