High application error rate on connection.us-east4.gcp.keboola.com stack

2024-11-20 08:00 UTC: Since 04:00 AM, we have been experiencing a high error rate on connection.us-east4.gcp.keboola.com affecting Snowflake operations. This includes Snowflake transformations, storage import/export jobs, and other processes, resulting in intermittent application errors.

2024-11-20 09:40 UTC: We're still waiting for confirmation from Snowflake.

2024-11-20 12:00 UTC: We're still waiting for confirmation from Snowflake.

2024-11-20 14:00 UTC: We're still waiting for confirmation from Snowflake.

2024-11-20 15:00 UTC: We haven't seen an error since 11:20 UTC and Snowflake have confirmed a fix on their side. All operations are back to normal. This is the last update. 

We're sorry for the inconvenience and thanks for your patience.