GoodData Writer Failures

There is some problem on GoodData API since about 01:00 CEST (23:00 UTC) which causes job timeouts. We are investigating the problem.

Next update in 60 minutes or as new information becomes available.


13 Aug 2020 10:30 UTC We are investigating the problem with GoodData support. So far it looks like problem is in WebDav integration on GoodData side. Next update in 60 minutes or as new information becomes available.

13 Aug 2020 11:30 UTC GoodData support is still investigating issue. Next update in 60 minutes or as new information becomes available.

13 Aug 2020 12:05 UTC According to our investigation it seems that all GoodData jobs are working now normally. We will continue to monitor situation. If you have GoodData job which is running unusually long, try to restart it, if it doesn't help please contact out support, we will hand over your pid to GoodData for further investigation. We are still waiting for GoodData support for detailed information's about incident. Next update in 2 hours or as new information becomes available.

13 Aug 2020 14:07 UTC We are still waiting for resolution from GoodData. Next update will be when new information becomes available. If you want detailed information for you project contact GoodData support with you pid and import time of last csv before failure.

13 Aug 2020 16:40 UTC Job failures were caused by slower GoodData DHWs, GoodData take action and fix problem, but several  jobs timeout during this period. All services are stable now.