Buffer API outage on AWS US stack

We are registering Buffer API outage on AWS US stack. The API is currently not receiving any requests which also affects other platform features, like AI suggestions.

Investigation is under way. We will post any updates available.

We are sorry for any inconvenience this may have caused and thank you for your patience.


2024-12-18 15:15 UTC: We have discovered that the data storage behind the Buffer API was corrupted. While the service is now fully operational, it had not been receiving any incoming requests since 2024-12-17 23:00 UTC. Additionally, Buffer endpoint configurations were lost due to the data corruption. All customers with configured Buffer API integrations will be contacted by their account executives to explain the situation in more detail.