2021-09-29 08:11 UTC - We are investigating higher error rate and increased latencies in https://connection.north-europe.azure.keboola.com stack. Next update when new information will be available or in hour.
2021-09-29 09:15 UTC - The error rate has dropped, but we are still investigating higher latencies in internal requests. Next update when new information will be available or in hour.
2021-09-29 10:12 UTC - We are still investigating higher latencies in internal requests. Next update when new information will be available or in hour.
2021-09-29 12:00 UTC - We have identified one of 3rd party services to be the possible root cause of this issue and we are working with support team of this service to fix it.
2021-09-29 13:15 UTC - Still working with 3rd party service support on a solution. Next update when new information will be available or in hour.
2021-09-29 14:15 UTC - Still working with 3rd party service support on a solution. Next update when new information will be available or in hour.
2021-09-29 16:15 UTC - Still working with 3rd party service support on a solution. Next update when new information will be available or tomorrow morning.
2021-09-29 19:05 UTC - Still working with 3rd party service support on a solution. Job execution times also might be longer due to this incident. Next update when new information will be available or tomorrow morning.
2021-09-29 22:01 UTC - We've applied a fix which reduced the latencies, job processing times should be back to normal. We are investigating occasional error responses and we are still working with 3rd party service support on a solution. Next update tomorrow morning.
2021-09-30 09:20 UTC - Platform is stabilized after yesterday's fix, however we still see occasional errors. We are still working with 3rd party service support on a solution. Next update when new information will be available or in four hours.
2021-09-30 17:57 UTC - We have implemented another fix which decreased the error rate. We continue to monitor the situation but unless the situation escalates we consider this incident resolved.