Keboola Status

Scheduled maintenance will start at 06:00 am UTC. 

The maintenance won't be system wide. It will be performed for each project in connection.keboola.com separately and it should take few minutes for each project depending on the number of project's files. It should not affect project's running jobs, these will be queued during the short project maintenance. Only projects created before August 16, 2018 will be affected by this migration.

We'll update this status about the progress.

Update, Sep 22, 06:00 UTC - Migrations have started.

Update, Sep 22, 10:11 UTC - All projects have been migrated.

Friday, September 26, 2018 04:30 UTC

Due to a configuration error the Oracle extractor was failing to process jobs from 22:00 UTC Thursday, September 20 to around 04:20 UTC on Friday, September 21, 2018.

The error has now been corrected and all new jobs will process correctly.

Sincere apologies for the error and inconvenience.

Updated Components

• Salesforce Extractor has new UI and an option to migrate configuration to a new format
• Teradata Extractor has reached a public beta stage
• and MySQL extractor has improved handling of the "server has gone away" error

Minor Improvements

• Link to a configuration from the Job Detail page has been improved for the Transformation component and also for some components which support configuration using Configuration Rows
• From now you can switch to another Keboola Connection region directly from the Login Page

• We unified search inputs across application, so searching will work in more unified way for you

Client libraries

• New version of Storage API client for R has been released

The Microsoft SQL Server Extractor will be updated to use a new driver on October 1, 2018.

This update may effect the format of datetime columns if you are using the advanced query option in your configuration.
Standard configurations (not advanced queries) will not have any change to their output.

The old driver exports datetime columns in the format `yyyy-mm-dd hh:mm:ss` however the new driver includes milliseconds when outputting datetime values `yyyy-mm-dd hh:mm:ss.ms`. 

There are 2 options to mitigate this change:

1) Recommended: Switch the configuration to select the tables and columns that you need and not use an advanced query.

2) Convert the datetime output column in the SQL query, ex: CONVERT(DATETIME2(0), my_column)

If you have any concerns or questions regarding this update please contact us using the support button in your Keboola Connection project.

Thank you

We have encountered an increased error rate in MySQL Extractor after a new version release on Friday, Sept 14, 16:00 UTC.

These errors happened only when the job had a connection issue and had to reconnect to the MySQL server.

The previous version is now rolled back and we're working on a fix.

We're sorry for this inconvenience.

We have encountered an increased number of Snowflake connection errors between 04:11 UTC and 04:21 UTC. This may have caused failed storage and component jobs.

Furthermore Snowflake announced possible SQL query failures between 02:24 UTC and 03:30 UTC. 

We're sorry for this inconvenience, all systems are operational now. 

We're experiencing random connection errors to Snowflake started on Sep 12, 22:08 UTC.

These errors caused a few transformations failures. We're investigating the issue and we'll update this post with our findings.

Update, Sep 14, 07:15 UTC

These rare errors are still occuring.

Update, Sep 14, 13:07 UTC

Snowflake confirms the issue is on their side and are investigating it.

We're currently investigating an incident in the US region that may have caused component job and orchestration failures today, Tuesday, Sep 11, between 02:30 UTC and 06:30 UTC.

Update 08:30 UTC

The DB storing job locks (preventing jobs from running multiple times on multiple workers) was restarted at 02:33 UTC. All connections were terminated and all component jobs and transformations running at that time were disconnected. This could lead to any or both of the following situations:

• Failure at any time later during the job execution
• A new parallel job execution

Any jobs started after the DB restart were not affected by this issue.

We apologize for this inconvenience. We're planning an infrastructure change to prevent such huge impact during similar situations. 

If you have any further questions, please use the support button in your project.

Updated Components

Storage

• Added Configuration Row detail API resource
  

Slack Extractor

• Fixed pagination. The extractor was only downloading 1000 records from a channel history.
  Existing configuration of the extractor needs to be re-saved to apply this fix.

US Region

Sat, September 22, 2018

Sat, October 6, 2018

A maintenance will start at 6:00 am UTC and should take less than two hours. We'll be migrating metadata of Jobs during the maintenance. All jobs will be stopped during the maintenance and should be restarted after the maintenance. Orchestrations scheduled during the maintenance period won't be started.

All projects in connection.keboola.com will be inaccessible during the maintenance.

EU Region

Sat, October 6, 2018

A maintenance will start at 6:00 am UTC and should take less than two hours. We'll be migrating metadata of Jobs during the maintenance. All jobs will be stopped during the maintenance and should be restarted after the maintenance. Orchestrations scheduled during the maintenance period won't be started.

All projects in connection.eu-central-1.keboola.com will be inaccessible during the maintenance.